Successful negotiations are vital for the success of any organization. Whether negotiating with suppliers, customers or colleagues, it is essential to understand how negotiation tactics work. Active negotiations resolve differences instantly and ensure that no conflict arises in the future. Top negotiators can achieve a win-win situation without resentment. There is no particular trait for top negotiators; the person can be a hard bargainer or a relaxed individual. It is the technique and process that matters in negotiating a deal that benefits both parties. Good negotiators have contributed significantly to business growth. Applicants in the course will learn the following:

• Learn about the many mistakes made in negotiations and avoid similar issues.
• Learn about successful negotiators and their techniques.
• Know how to gather important information and prepare for a negotiation opportunity.
• Learn how to never make negotiations personal.
• Avoid unfair practices in negotiations. Always apply an ethical approach.
• Find a win-win situation when negotiating.