Communicating effectively at the workplace, at meetings, conferences and client presentations require a solid background in Business English. Applicants in this course will learn how to articulate well in a professional business environment. This short course trains the applicant to use various business formats and to select the appropriate format for a specific business setting. This course is suitable for all roles including managers, sales representatives, account managers, administration managers, administrators, and office assistants. The course covers the following areas: 

• Overview of the importance of business communications.
• Prepare various business letters.
• Write formal business email communications.
• Chair meetings and create meeting agendas.
• Create PowerPoint presentations.
• Present at business meetings.
• Negotiate effectively with suppliers and customers.
• Write clear and effective business reports.
• Develop user manuals and other documentation for successful handover of a project.